This is the process of determining a business’s long-term goals and then identifying the best approach for achieving those goals. We can assist in defining your goals and how to achieve them.
The business plan takes the goals set by the strategic plan and determines how those goals will be achieved. It incorporates marketing strategies, team requirements, financial strategy and performance projections – it is an incredibly useful tool and should be considered a blueprint for building success. Our team have years of experience in the preparation of business plans for our clients.
Analysis & Monitoring of Key Performance Indicators (KPI)
Every business has a particular activity or function that indicates how it is progressing in respect to its long-term goals. These are called Key Performance Indicators (KPIs). Whatever KPIs are selected, they must reflect the business’s goals, they must be key to its success and they must be quantifiable (measurable). Along with selecting the pertinent KPIs for you, we can also analyse and monitor them.
We can supply up-to-date suggestions and any specialised management issues you may require.
Client Advisory Boards
Create an extraordinary business by listening to your customers. We know that clients often leave a business not because the business was technically incompetent, but because of the way the customers were treated. By inviting your customers to share their experiences, we can determine how to serve them better in the future.
Budgets and Projections
In these uncertain times it is absolutely essential for a business to prepare budgets and cash flows in order to chart their expected performance and more importantly monitor and analyse their progress. We can assist you in all aspects of preparation, monitoring and analysis. We can also answer that eternal question: “If I made all this profit, where did my cash go?”